Chief of Staff - EU (m/f/x)

Who You’ll Work For:

Makersite is an award-winning data software company that empowers teams to manage product sustainability, cost, and compliance; simultaneously, from a web browser. Our mission is to help manufacturing companies make better decisions and create safer, more sustainable products through data-driven analysis. We believe that technology can help corporations to have a more positive impact on their environment. That is why we developed a platform that uses cutting-edge technology, big data, and breakthrough algorithms to deliver product intelligence, unlike anything on the market.

For manufacturing companies with complex supply chains that want to accelerate product development, build resilience, or reduce costs, Makersite is a disruptive digital twin platform that uses AI to connect and enrich cross-departmental data into live models for analysis, collaboration, and decision support. Digital twins can be used to understand how externalities like regulations, supply shortages, etc. affect a business and simultaneously help teams evaluate scenarios considering multiple criteria like costs, environment, compliance, etc.

Who We’re Looking For:

As the Chief of Staff, you will serve as the right-hand person to the VP of Services, providing strategic guidance, operational support, and project prioritization for the services team. You will be responsible for understanding project priorities, synthesizing complex information, and providing actionable insights to drive operational efficiency and excellence across the organization. This role is ideal for an MBA graduate passionate about operational management and data analysis.

The role:

• Support the VP of Services: Act as a trusted advisor to the VP of Services, assisting in decision-making, project-making, and day-to-day operations.
• Project Prioritization: Collaborate with the VP of Services and other stakeholders to understand project priorities and allocate resources effectively to achieve strategic objectives.
• Data Analysis: Utilize data analytics tools and techniques to gather, analyze, and interpret data related to service operations, customer satisfaction, and team performance. Provide actionable insights to drive continuous improvement and optimize processes. 
• Strategic Planning: Assist in the development and execution of the services team’s strategic plan, including goal setting, performance tracking, and resource allocation.
• Communication and Coordination: Facilitate communication and collaboration among cross-functional teams, ensuring alignment on goals, priorities, and action plans. 
• Documentation and Reporting: Prepare high-quality summary notes, reports, and presentations for the VP of Services and other stakeholders, highlighting key insights, action items, and recommendations. 
• Problem-Solving: Proactively identify challenges and opportunities within the services organization and develop innovative solutions to address them. 
• Leadership Development: Support the professional development of team members through mentoring, training, and coaching initiatives.

The Right Person Would Have:

•  Master of Business Administration (MBA) or equivalent degree in a related field or through several internships.
• Proven experience in operational management, project prioritization, and data analysis.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication skills and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic thinker with a track record of driving results and delivering impact in a fast-paced, dynamic environment.
• High level of integrity, professionalism, and discretion in handling confidential information.
• Experience in the SaaS industry or technology sector is a plus.
• Proficiency in project management tools, data analytics software, and Microsoft Office Suite.

What You Can Expect From Us:

The facts:

• Competitive salary
• 30 days of paid time off per year
• Remote-first (if you wish to)
• Office in Stuttgart or Berlin
• Generous development budget
• Your choice of work equipment (Apple or Microsoft)

• Purpose: Build something meaningful that you can look back on with pride instead of ‘another block-chain app’
• Great colleagues: We’re open, transparent, international, and inclusive
• Work-Life-Balance: As a remote-first company, you’re trusted from day one to do your best work when it works for you
• Pride: We’re already making a meaningful change with international and well-known customers who share our vision
• Security: Realistic growth plans that do not hold back on our ambitions to change the way things are made

About the process:

We try to keep the process short and to the point to welcome you to Makersite as soon as possible!

CV & Cover letter

• Send us your detailed CV and a cover letter.

• You will meet with one of our Talent team members and have an exploratory call about the role requirements, life at Makersite, as well as your background and aspirations.

Hiring Manager Interview

• You will then be scheduled to have an interview with the hiring manager. You will have the opportunity to ask about the company and the role, and we will ask you questions about your experiences and goals.

Panel Interview

• After your interview with the Hiring Manager, we hold a panel interview that evaluates the skills required for the role. You will meet with more members of our team and may be asked to complete a presentation or task.

Meet the CEO

• You will have an opportunity to speak to Neil and to ask questions about the role, your ambitions, and the ambitions of Makersite. We need to be right for you as much as you need to be for us.

Diversity and Inclusion

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

So, what does it mean to work at Makersite?

At Makersite, we come together with a shared purpose to help companies around the world improve their products, so they are more successful while being mindful of their customers and the environment. Therefore, we believe everyone deserves to work in a collaborative, open-minded, and inspiring environment. We work hard to make sure everyone has the support they need to thrive. Our 3 core values are diversity, purpose, and collaboration:

• We believe that good ideas come from anywhere. We embrace diversity and look for team members who have different skills but similar values.
• We want to make a significant impact on the take, make, the waste economy of today. We believe that technology can provide solutions that enable this and work hard to make our ideas a reality.
• No politics, no drama, no slacking. We believe in technology-enabled collaboration. Whether you are working remotely or in our offices, you will always find someone to help you.

Equal Opportunity Statement

At Makersite, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We believe that diverse teams are the best teams and we're proud to be an equal opportunities employer. We welcome and will consider all applications regardless of age, disability, gender reassignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex, and sexual orientation (and any other status protected by applicable law).

All applications will be treated in strictest confidence.