Presales Engineer - US (m/f/x)

Presales Engineer (m/f/x) 

Location: East Coast and Central US 

(Remote) 

Base Salary: 100-110k USD 

Who You’ll Work For: 

At Makersite, we're pioneering the future of sustainable product development and digital collaboration. As a leading platform for product lifecycle management (PLM), we empower companies to make smarter, more sustainable decisions across their entire supply chain. Our cutting-edge software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility—reducing environmental impact while optimizing performance. 

We're a fast-growing, innovative company that thrives on creativity, collaboration, and continuous learning. If you're passionate about technology, sustainability, and creating meaningful impact, we’d love to hear from you. Join us and be a part of shaping the future of manufacturing and product innovation. 

Who we're looking for: 

As part of our growing team, you will play a key role in shaping the future of sustainable product development. We’re looking for innovative, driven Presales Engineers who are passionate about technology and sustainability to join us in building tools that enable companies to make smarter, more responsible decisions. In this role, you’ll have the opportunity to collaborate with talented professionals, contribute to cutting-edge projects, and help drive the digital transformation of industries worldwide. If you're ready to make an impact and contribute to meaningful change, we want to hear from you! 

This role is a fixed, permanent position. All successful applicants will receive a permanent employment contract regardless of location. Successful applicants will be expected to work East Coast hours. 

The role:  

• Partner closely with Account Executives (AEs) and Partner AEs throughout the entire sales cycle, taking ownership of the technical presales process from initial discovery through to proof-of-value (POV) delivery. 

• Lead in-depth technical discovery sessions to understand prospective customers' business objectives, challenges, existing workflows, data structures and software environments. 

• Translate complex business requirements and customer goals into technical requirements, solution designs and relevant Makersite functionality. 

• Identify and develop problem-solution fit by understanding customer challenges and prescribing how Makersite can improve existing processes and deliver measurable business value. 

• Design, develop and deliver compelling product demonstrations, adapting to an evolving platform, new functionality and varying levels of product maturity. 

• Lead and facilitate customer value workshops to uncover opportunities, demonstrate potential business impact and build customer confidence in Makersite. 

• Own the delivery of Proof-of-Value engagements, establishing clear success criteria, defining the scope and ensuring that solutions are specifically designed to validate the expected value for the customer. 

• Bring costing and cost modelling expertise into the go-to-market (GTM) organisation, helping customers understand the financial impact of potential solutions while contributing to the development of Makersite's costing capabilities. 

• Prepare Statements of Work (SOWs) for implementation engagements, ensuring technical requirements, scope and customer expectations are clearly defined. 

• Support complex sales processes, including contributing to technical RFP responses and providing technical expertise throughout customer evaluations. 

• Act as the bridge between customers, sales, product, engineering and subject matter experts, translating between business and technical stakeholders to ensure alignment. 

• Understand enterprise data architectures and software landscapes, helping customers navigate how Makersite integrates into their existing technology ecosystems. 

• Work hands-on with customer data, ensuring a high level of accuracy, attention to detail and quality throughout discovery, solution design and POV delivery. 

• Manage multiple customer engagements and deliverables simultaneously, balancing hands-on technical work with customer-facing responsibilities. 

• Support international sales teams across different regions, demonstrating flexibility in working hours, communication and collaboration. 

• Continuously identify opportunities to improve presales processes, solution delivery and the commercial positioning of Makersite as the product and business evolve. 

• Proven experience in a customer-facing presales, solutions engineering, sales engineering or technical consulting role within an enterprise software or SaaS environment. 

• Experience supporting complex enterprise sales cycles, with a strong understanding of technical discovery, solution design and customer evaluation processes. 

• Strong understanding of enterprise software environments, including systems such as ERP, PDM, PLM, CRM and other enterprise data platforms. 

• Experience working with enterprise data, integrations and IT environments, including an understanding of data security, confidentiality and information governance. 

• Strong costing, cost modelling or financial analysis experience, with the ability to understand and communicate the financial implications of business decisions. 

• Ability to translate complex business challenges into technical solutions and clearly articulate how software functionality delivers tangible business value. 

• Experience designing and delivering technical product demonstrations, from straightforward product walkthroughs to highly customised Proof-of-Value engagements. 

• Demonstrated experience defining POV success criteria, developing tailored solutions and validating problem-solution fit. 

• Experience contributing to complex technical RFPs and preparing technical documentation, solution proposals and Statements of Work. 

• Strong data capabilities, with the ability to work hands-on with complex datasets, identify patterns and maintain a high level of accuracy and attention to detail. 

• Excellent presentation and communication skills, with the confidence to represent Makersite in front of customers and engage effectively with both technical and non-technical stakeholders. 

• Commercially minded, with an understanding of the sales process and the ability to identify opportunities, build customer relationships and support revenue generation. 

• Fluent in written and spoken English, with the ability to communicate complex technical concepts in clear, accessible language. 

• Comfortable operating in a fast-paced, evolving software environment, demonstrating adaptability when working with new functionality and products at different stages of maturity. 

• A proactive, entrepreneurial mindset, with the motivation to help build and evolve Makersite's costing capabilities and contribute beyond the boundaries of a predefined role. 

• Highly collaborative, with the ability to work effectively across sales, engineering, product and subject matter expert teams. 

• Curious and eager to learn, with the confidence to explore new technologies, develop domain expertise and continuously expand technical capabilities. 

• Flexible and comfortable supporting international teams and customers across different time zones. 

• Residing in and legally permitted to work in the US (East Coast and Central US specifically). 

What We Offer: 

• Dynamic and Diverse Challenges – Work on varied missions that span industries and tackle complex problems. 

• Creative Freedom – We welcome new ideas and initiatives that drive innovation. 

• Personal & Professional Growth – Experience a steep learning curve with opportunities to develop your skills and expertise. 

• Pride in Your Work – Collaborate with an international team and deliver impactful solutions that align with global sustainability goals. 

• Passion-Driven Clients – Work with international customers who are equally passionate about sustainability and share our vision. 

• Hybrid Working Flexibility – Option to work from our Chicago office 2-3 days a week, with flexibility for remote work. 

• Values-Driven Culture – Be part of a company that is proud of its inclusive, supportive, and values-driven culture. 

• Comprehensive Benefits – Enjoy a competitive salary, performance-based bonuses, comprehensive health benefits (100% cover on your health, dental and vision plans, 401k, and retirement plans), and 25 days PTO. 

• State-of-the-Art Technology – Access to the latest tools and equipment to excel in your role. 

• Opportunities for Advancement – We believe in investing in our people, offering you ample opportunities to grow within the company. 

The Experience: 

• Purpose-Driven Work – Build something meaningful. Here, you’re not just creating another app; you’re contributing to a transformative vision that you can be proud of. 

• Great Colleagues – Join a team that’s open, transparent, and international. We value inclusivity and foster a culture of collaboration and mutual respect. 

• Work-Life Balance – As a remote-first company, we trust you to do your best work, your way. You have the flexibility to work when it suits you, ensuring a healthy balance between personal and professional life. 

• Pride in Impact – We're already making a significant difference with global, well-known customers who share our vision. Be part of something that matters. 

• Stability with Ambition – With realistic growth plans, we’re committed to changing the way things are made—without sacrificing our ambitious goals for innovation and impact. 

If you want to find out more about what it’s like to work at Makersite, check out our Careers Page here 

Diversity and Inclusion 

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.  

At Makersite, we are dedicated to fostering an environment that champions diversity, equity, inclusion, and belonging. We believe that diverse teams drive innovation and success, and we are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will consider all applications regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, nationality, religion, sex, sexual orientation, or any other status protected by applicable law. Rest assured, all applications will be handled with the utmost confidentiality.